LE FLEUR ONLINE BOUTIQUE is an online platform where buyers can shop for various products and sellers can list their items for sale. We connect buyers and sellers in a secure and convenient shopping environment.

• Buyers browse products, add items to their cart, and complete payment.
• Sellers list their products, fulfill orders, and receive payments after successful delivery.
• We facilitate secure transactions and provide customer support for disputes.

Yes, both buyers and sellers must register for an account to access all features, including purchasing, selling, and order tracking.

We operate in [list of countries/regions]. Some products may have shipping restrictions based on the seller’s location.

We accept [list of payment methods, e.g., credit/debit cards, PayPal, bank transfer, COD, etc.].

Once your order is shipped, you will receive a tracking number via email or on your account dashboard under “My Orders.”

If you receive a damaged, defective, or incorrect item, you can request a return or refund through our Return & Refund Policy. Contact the seller or our support team for assistance.

Orders can be canceled before shipping. If the order has already been shipped, you may need to request a return after delivery.

We charge a [commission percentage] on each sale. Additional fees may apply for premium features, advertising, or payment processing.

Payments are transferred to your registered bank account or e-wallet after order completion, based on our payout schedule.

Buyers may request returns or refunds within the policy period. As a seller, you must review and process these requests fairly. Disputes may be mediated by our support team.

No, sellers must comply with our Prohibited & Restricted Items Policy. Items such as counterfeit goods, illegal substances, and hazardous materials are not allowed.

Sellers manage their own shipping or use our partnered courier services. Shipping costs and delivery times vary based on location and shipping method.

Delivery times depend on the seller’s location and the chosen shipping method. Estimated delivery times are shown during checkout.

Some sellers offer international shipping. Check the product listing for availability.

Yes, we use encrypted payment gateways and do not store sensitive payment information.

If you suspect fraud, report the seller through the platform’s Report an Issue feature or contact customer support.

We comply with [applicable data protection laws] and do not share your personal information with third parties without consent.

Our customer support is available from [Operating Hours, e.g., 9 AM – 6 PM, Monday to Friday].